Contact BC Parks

Get a quick answer

If you have a quick question, these links might provide your answer.

How to reserve camping

Frontcountry camping

Group camping

Backcountry camping

Camping policies

Changes, cancellations, and refunds

Party size and number of vehicles

Generator use

Popular topics

Day-use passes

Drones

Contact us

If your question is a bit more complicated, we’re here to help.

Email

parkinfo@gov.bc.ca

We answer emails weekdays from 9am to 5pm Pacific Time. We make every effort to respond within a week, but it may take longer during peak summer season.

Phone

1-800-689-9025 (toll free from Canada or the US)

1-519-858-6161 (international)

Our call centre is open from 7am to 7pm Pacific Time. There is a $5 fee for camping reservations, changes, or cancellations made by phone, but no charge for general information calls.

Mail

BC Parks 
PO Box 9398 STN Prov Govt 
Victoria BC 
V8W 9M9

Contact a campground

For lost and found, unexpected arrival delays, and specific campground questions, contact the park operator directly. Contact information is listed under 'park contact' on each park page.

Follow us

Follow us for updates, safety information, and tips for making the most of your visits to BC Parks.

Facebook

Instagram

BC Parks blog

We respond to social media comments on weekdays from 9am to 5pm Pacific Time. We make every effort to respond within a week, but it may take longer during peak summer season. We read every message but, due to high volume, we may not respond to each one.

For policy information, please read the BC Parks social media moderation policy.