Contact Us

Before getting in touch, you may find the answers you need here:


How to make, change, or cancel reservations:

BC Parks does not respond to emailed requests to make, change or cancel reservations.

If you have not received your confirmation, account, or password reset email, check your junk/spam folder before contacting our call center.

Reservation policies

Request a refund

Contact a Campground

For lost and found, unexpected arrival delays, and specific campground questions, contact the Park Operator directly. Contact information is listed under Park Contact on each park webpage.

Other Agencies

Media and Website

We welcome your comments, suggestions and questions

If your question is not answered in one of the links above, fill out the form below or send us an email at

Emails are answered Monday-Friday, 8:30am to 4:30pm PT. We typically respond within 10 business days, but this may be longer during the peak camping season. All messages are reviewed and forwarded appropriately; however, due to the high volume we receive, we regret that we may not be able to respond directly to each one.

BC Parks does not respond to emailed requests to make, change or cancel reservations, or emailed requests for refunds. See above for help.

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Your Contact Information



We respect your privacy. Any personal information provided to the Government of B.C. is only collected, used and disclosed in accordance with the Freedom of Information and Protection of Privacy Act or other applicable legislation. Personally identifiable information will not be sold or otherwise transferred to unaffiliated third parties.